Thank you for visiting our website. We, at Major Owen Ltd, are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the Data Protection Act 1998 (the Act), the data controller is Major Owen of Parc Road, Penrhyndeudraeth, Gwynedd, LL48 6LS.
We collect different kinds of information, depending on which part of the Website being visited. We automatically record the following information when you visit our Website – the name of your internet service provider, the website or search engine from which you visit us, the date and length of your visit, the pages, and products which you visit, the internet browser you have used. We also collect your IP address. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. Should you require any further information please contact us by any method as shown on our Contact us page.
Use of Personal Data
We use your personal information (stated above) we collect (via our Website) for the purposes of:
- Dealing with your enquiries, requests, or complaints
- Administering online orders
- Providing, developing, and improving and personalising our services and Website.
- Providing you with information about our services
To complete your online order, we are required to process your data through our internal database. The database we use is Gold, a Business Development System by IBCOS. The database is accessed only by certain employees of Major Owen Ltd. and is password protected. We will not create an account for you on our database without your consent.
From time to time it is necessary to share your information with third parties such as suppliers, manufacturers, and finance companies. Your information will only be shared for relevant reasons to provide you with a complete customer service in instances like warranty registration, machinery finance and delivery of products. If you do not wish for your information to be shared, please contact us using the email or address found at the bottom of this policy. Please understand your service may be affected by declining this.
Most browsers are set up to automatically accept cookies. You can control this by visiting your browsers settings. Cookies cannot be used to access files on your computer or personal data such as your email address.
Without cookies, some of our Website’s features will not run properly.
We use Gold as a central database. Gold is a Business Development System managed by IBCOS, A Constellation Software Company. This database system is secure and is password protected. Access to the system is only given to our frontline staff.
When processing a purchase or a machinery service/repair, we may ask you for personal information such as your name, postal address, email address and contact number. We do not store any payment details. If you have an account with us the data above is collected. We also store information about your purchase history, service or repair history and your contact preferences.
From time to time it is necessary to share this information with third parties such as suppliers, manufacturers, and finance companies. Your information will only be shared for relevant reasons to provide you with a complete customer service in instances like warranty registration, machinery finance and delivery of products. If you do not wish for your information to be shared, please contact us using the email or address found at the bottom of this policy. Please understand your service may be affected by declining this.
Please see our contact details at the end of this policy to change or delete your account.
Google Analytics – Website Analysis
Our website uses Google Analytics, a website analysis service provided by Google Inc. Please click here to find out how your data is collected, used and processed by Google Analytics.
We offer on our Website the opportunity to share of follow information about our Website, products and/or services using third party social networking functionality (through the ‘share now’, ‘like’ or ‘follow’ buttons).
This functionality is offered to generate interest in our business and Website among the members of your social networks, and to permit you to share/follow opinions, news, and recommendations about our Website with your friends. Please be aware that sharing non-personal or personal information with a social network using this function may result in that information being collected by the social network provider or result in that information being made publicly-available, including through search engines.
Links to external sites from our Website
All text, pictures, graphics, audio files and information posted on our Website are protected by copyright. Major Owen Ltd. is approved to use manufacturers logos, product information and graphics.
You do not have permission to copy pictures or designs from our Website and use them for your own purpose.
CCTV cameras are in operation at our Penrhyndeudraeth premises.
The cameras are there to safeguard the property and stock, members of staff and members of the public. It is also a necessity for insurance purposes.
The content on our Website is subject to change. Whilst we at Major Owen Ltd. take great care in keeping our Website up to date, we cannot guarantee that the content is complete or correct. Major Owen Ltd. will not be held liable for direct or consequential damage (contractual and non-contractual liability) due to the use of the information and data on our Website unless in case of intent or gross negligence on the part of Major Owen Ltd.
Major Owen Ltd. will not be held liable for and does not warrant the content of websites to which our Website provides a direct or indirect link. Visitors follow links to other Websites and home pages at their own risk and use them in accordance with the conditions of use applicable to the Websites concerned.
Access to your information and contacting Major Owen Ltd.
Staff of Major Owen Ltd. have been trained to protect your data to the highest standard.
You have the right to:
- Access any of your personal information held by Major Owen Ltd.
- Correct any inaccuracies in your data
- (In certain circumstances) object or restrict the processing of your data
- (In certain circumstances) for your data to be ‘erased’
- To lodge a complaint
Please see contact details below:
Major Owen Ltd.
Phone: 01766 770261
If you wish to change any details on your account, please contact firstname.lastname@example.org to request a ‘Change of Account’ form.